Overview
Treasury Sales Client Officer (Global Commercial Banking - Global Payments Solutions) — Alliance & Leicester. Location: Chester, United Kingdom.
Role summary: As a Treasury Sales Client Officer (TSCO) within the Global Commercial Banking (GCB) Sales team, you will be responsible for managing and growing treasury revenue and profitability across your portfolio of current and prospective global companies. You will be the primary regional sales contact for inbound business booked in EMEA, partnering with global and regional teams to present customized working capital and treasury solutions that meet client objectives within bank appetite.
Note: This job description contains broader context about the role, the business and its environment.
Responsibilities
* Manage the day-to-day client relationship, developing existing client relationships across the client organisation from treasury, procurement, and accounts payable (AP) / accounts receivable (AR)
* Drive revenue, solutions per relationship (SPR) and profitability growth by identifying new opportunities and supporting clients with strategic and tactical needs within the region of coverage
* Proactively inform and advise clients of enhancements/improvements in our capabilities and provide regular market updates
* Ensure alignment in client selection and growth strategy with GCB colleagues
* Act as GCB client Sales liaison with Credit and Risk, Compliance, Product Management, Client Delivery & Servicing, Implementation, and Operations
* Provide client and market feedback to management and other partners, including for product development and enhancement
* Portfolio strategy and planning; actively engage in account planning exercises
* Understand client objectives and match bank resources and capabilities against client requirements to develop opportunities and identify cross-sell opportunities
* Coordinate service reviews with Servicing and Fulfillment
* Ensure compliance with applicable regulatory requirements and guidelines
* Manage pipeline from prospect to mandate and close across all deal stages
* Engage deals in implementation and drive revenue ramp-up for new business won
* Point of contact for KYC approval and support on refresh where required
* Ensure timely responses to client and partner requests and keep stakeholders updated
* Secure mandates and monitor revenue on closed deals
* Revenue and profitability analysis to manage attrition and prevent leakage
* Maintain pricing for clients and ensure products/services are billed accordingly while managing client escalations
What We Are Looking For
* Bachelors degree or equivalent work experience in a similar role
* Ideally treasury-related experience within transactions services or implementation, client service or product background
* Proven business development and relationship management skills with a client set
* Strong interpersonal and communication skills, with ability to be concise and detail-oriented
* Ability to develop collaborative working relationships with colleagues and stakeholders
* Strong teamwork, organizational skills, and ability to manage multiple priorities under pressure
* Well-developed presentational skills to internal and external clients
* Customer-centric approach balancing risk and profitability
* Ability to learn and adapt; understanding of risk management and compliance principles
* Accountability for results
Skills
* Account Management
* Client Management
* Customer and Client Focus
* Written and Verbal Communication
* Presentation Skills
* Critical Thinking
* Portfolio Analysis
* Problem Solving
* Analytical Thinking
* Influencing Skills
* Negotiation Skills
* Collaboration
Benefits
* Private healthcare for you and your family with annual health screen
* Competitive pension plan, life assurance, and income protection
* Paid parental leave and flexible benefits options
* Employee assistance program and mental health support
* Opportunity to participate in corporate membership programs and volunteering
Equal Employment Opportunity
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity, race, religion or belief, age, disability or any other factor protected by law. We encourage candidates to request adjustments and accommodations if needed.
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