Posted: 21h ago
The role
You’ll be joining a well‑established UK organisation undergoing a major internal technology uplift. They’re rolling out a new email structure across all sites and need someone who can hit the ground running, take ownership, and keep things moving.
This is a project‑focused role, not BAU, ideal for someone with 12–18 months’ experience in IT support who’s confident with Microsoft technologies and comfortable speaking with end users.
What you’ll be doing
* Renaming existing store email accounts and standardising naming conventions
* Creating 300 new user mailboxes
* Supporting users through login, setup, and access issues
* Calling store teams to guide them through the onboarding process
* Light admin tasks in Business Central (training provided)
* Supporting the wider IT team with small tasks if the project is ahead of schedule
Tech you’ll need to know
* Active Directory — user creation, password resets, account changes
* Microsoft 365 / Exchange Online — mailbox creation, licensing basics
* General confidence supporting non‑technical users over the phone
* Clear communication and ability to work independently
Working pattern
* Hybrid — first week onsite in Gloucester for onboarding
* Then 1–2 days per week onsite, remainder remote
* Start date: ASAP
If you’re an immediately available IT Support Engineer in Gloucestershire and interested in this project, please send your CV to Andy Dale at Arcas Technology
