IT Service Manager (Hybrid Working)
1. Location: Belfast, Northern Ireland
2. Hourly Rate: £
Are you an experienced IT Service Manager looking for an exciting opportunity? Our client, a large housing associate based in Belfast, is seeking a dynamic individual to join their team. This role offers a hybrid working arrangement, allowing you to balance remote work with office-based collaboration.Key Responsibilities:
3. IT Service Management:
Demonstrate a minimum of 3 years’ experience within the last 5 years in an IT Service Manager role within a large organisation. You’ll be responsible for overseeing IT services, ensuring smooth operations, and maintaining high service levels.
4. Enterprise-Level Technology:
Showcase your broad understanding of enterprise-level technology. Stay abreast of industry trends and contribute to strategic decisions related to technology adoption and implementation.
5. Team Leadership:
Proven experience in managing teams is essential. You’ll lead a collaborative team, handling resource allocation, planning, and prioritisation. Foster a positive team environment and drive results.
6. Customer-Centric Approach:
Your strong focus on customer service and excellent client relations will be critical. Understand client needs, resolve issues promptly, and maintain positive relationships.
7. Stakeholder Engagement:
Build strong relationships with suppliers and internal stakeholders at all levels. Effectivemunication and negotiation skills are key.
8. Time Management and Pressure Handling:
Manage your time effectively and thrive under pressure. Meet deadlines withoutpromising quality.
Qualifications and Skills:
9. MS Office Proficiency: Possess strong skills in Microsoft Office applications.
10. Organisational Skills: Excellent planning and organisational abilities.
11. Attention to Detail: A keen eye for detail ensures accuracy in your work.
12. Interpersonal Skills: Excel in interpersonal interactions and influence positively.
13. Customer Service: Prioritise exceptional customer service and stakeholder management.
14. Analytical Thinking: Strong problem-solving skills and analytical mindset.
#4547499 - Juliann Deegan