Accelerate CIC is an independent not-for-profit award-winning community interest company (CIC) delivering community focussed NHS Services for wound and lymphoedema to Tower Hamlets, City & Hackney and across London. As a social enterprise we have greater control of our working environment and team ownership that benefits patients and staff alike. We are a team full of energy and drive, we are proud of all that we do! We welcome those who are enthusiastic; you will be part of a progressive and dynamic multidisciplinary team that supports, challenges and inspires change. The Business Operations Officer will work closely with the Business Lead: HR and H&S and the Senior Operations Manager and play a pivotal role in Accelerates operational activities, ensuring that people, spaces, and systems work together seamlessly. The role will encompass operational support, facilities coordination, and HR support, contributing to a positive staff experience and the effective running of day-to-day services. Key Responsibilities: Operational Support : Manage and monitor the Hello Inbox, ensuring timely triage and forwarding of correspondence. Oversee office stationery and equipment, maintaining effective relationships with suppliers and service providers. Maintain accurate document management systems, filing processes, and record-keeping in line with compliance requirements. Ensure that the office / clinical spaces comply with our cleaning standards and infection control protocols. Function as the primary point of contact for all office-related queries. Provide general administrative support to all members of our team. Coordinate room bookings and travel arrangements for the team when required. Organise and coordinate all organisational events. Provide ad-hoc support to our Click team when required. Facilities Support: Manage facilities across the Centre for Excellence & Innovation, Newby, and Bethnal Green clinics, including building access, security procedures, and health & safety compliance. Assist the Business Operations Lead: HR and H&S with all Health & Safety requirements. HR Support : Support the Business Lead: HR and H&S with recruitment, onboarding and offboarding processes when required. Support the Business Lead: HR and H&S with staff training, ensuring this is complete by all members of staff when required. Monitor annual leave requests in our HR system, processing them for line managers approval when required. Assist the Business Lead: HR and H&S with improvements to our HR system, ensuring that the organisation is fully using its features. This role allows you to work autonomously, carrying out a range of tasks; you will be expected to work collaboratively and proactively with the business and clinical teams and to support them in meeting the needs of internal and external clients. Accelerate is an exciting place to work and develop; we provide exceptional care to our patients, which makes a great environment for staff development. Interview: 1st stage (phone interview) week commencing 9th March 2026 2nd stage (face to face interview) week commencing 16th March 2026