Role: Senior Infrastructure Engineer (O365 SME)
Location: Fully Remote
Salary: Up to £70,000 + Oncall + Benefits
The position:
1. 3rd line Microsoft 365 support, covering the full suite of M365 including Microsoft Endpoint Management (Intune), AAD, Exchange Online, Teams
2. 3rd line MS Azure administration
3. To support and develop a reliable, resilient infrastructure to meet current and future business needs
4. Providing solutions to escalated technical issues as well as providing a high level of technical expertise to the business
5. Providing 3rd Line support and management across Infrastructure Development and provision of Infrastructure Solutions, creating designs to best practices and aligned to security frameworks
6. Creating solution design documentation to support new implementations
7. Participates in technical design reviews, and contributes to infrastructure task estimates and planning
8. Incident management and service request delivery in line with IT department SLAs
9. Responding to alerts generated from infrastructure monitoring and security tools, and resolution within SLA
10. Infrastructure support covering Servers(On-Prem/Azure), EUC, Networking, Telephony and Security systems
11. Supporting a multi site environment including associated infrastructure
Please apply for more information!
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