Responsibilities
* Achieve and exceed sales targets across showroom and phone sales
* Deliver exceptional customer service through personalised, consultative selling
* Proactively manage and follow up sales leads across all channels
* Handle inbound and outbound sales calls professionally and effectively
* Maintain excellent product knowledge to guide customers confidently
* Ensure showroom standards are consistently high, including merchandising and presentation
* Maintain accurate CRM records and stock knowledge
* Act as a brand ambassador, representing luxury standards at all times
* Work collaboratively with colleagues to support team success
* Comfortable working independently and managing the showroom
* Proven ability to take ownership of sales and deliver exceptional customer experiences
* Strong verbal communication skills with the ability to build rapport quickly
* Confident selling both face-to-face and over the phone
* Target-driven, proactive, and persistent in following up opportunities
* Flexible and adaptable across different sales environments
* Passionate about quality, craftsmanship, and premium customer service
* A team player with a positive and supportive approach
* Competitive salary with uncapped commission
* 31 days annual leave (inclusive of bank holidays)
* Opportunity to take real ownership of your role
* Career development and regular performance reviews
* Supportive, family-owned business with strong values and heritage
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