About the Role
We are looking for highly motivated individuals to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work.
Responsibilities
* Schedule and allocate work for Home Carers.
* Use IT programmes and maintain accurate records.
* Provide support service and continuous improvement for the Service and the Organisation.
Shift Pattern
In accordance with a rotational roster, you will work over a four‑week shift pattern:
* Week 1 – Monday, Tuesday, Friday, Saturday, Sunday (Day shift 6:30 am – 3:30 pm)
* Week 2 – Wednesday, Thursday (Day shift 7 am – 4 pm office based)
* Week 3 – Monday, Tuesday, Friday, Saturday, Sunday (Back‑shift 3 pm – 11 pm)
* Week 4 – Wednesday, Thursday (Back‑shift 3 pm – 11 pm)
When not in the office you will work from home.
Salary & Location
Permanent, 26.25 hours per week. Salary £21,255 – £21,556. Location: Brandon Gate, Hamilton.
Benefits
* Enrolment in award‑winning local government pension scheme.
* Salary Sacrifice Shared Cost AVC scheme.
* Up to 33 days annual leave.
* Public holiday entitlement (up to 10 days).
* Occupational sick pay.
* Family‑friendly policies – flexible working, maternity/paternity leave, enhanced leave.
* Employee discounts, e.g. cinema.
* Supportive schemes: Cycle to Work, Physiotherapy, Employee Assistance Programme.
Practical Information
Applicants must use the Opportunity Marketplace to submit skills and qualifications before starting the application form or by clicking the link in the "Review Skills and Qualifications" section.
Preferable: Submit additional supporting documents in the Supported Documents and URL section. CVs are not accepted.
Applications must be received by 5 November 2025 at 11:59 pm.
Application Questions
* Provide examples of your work or other activities which demonstrate your ability to undertake the duties of the post.
* Explain how you would respond to telephone calls where individuals are experiencing a difficulty.
* How would you manage the situation, meeting the changing priorities or needs of the person involved?
* List IT programmes and applications you use / are familiar with.
* Describe your level of computer literacy, giving daily examples.
* Detail a difficult work situation, your role, the skills you used, how you communicated, influenced the outcome, and how you prioritized multiple needs.
Legal and EEO Information
This post is excepted under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.
Foreign Police Check: Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable.
South Lanarkshire Council is an Equal Opportunities Employer and encourages applications from all members of the community. Disabled applicants who meet the minimum competency will receive interview consideration. The Council is committed to supporting the Armed Forces, veterans and their families under the Armed Forces Community Covenant.
Canvassing of Elected Members or employees of South Lanarkshire Council directly or indirectly in connection with any appointment disqualifies the applicant.
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