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Remote customer experience associate

Havant
DEKALOGIC
Posted: 15h ago
Offer description

Overview

Remote Customer Experience Associate at DEKALOGIC. This role is remote.

FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE. Are you looking for a remote job as a Customer Experience Associate? We work with some of the UK's largest employers to give you direct access to a range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance. Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications. This is a totally free (government funded) programme but some eligibility conditions will apply.

Programme Topics Include:

* What is Remote & Hybrid Working?
* How To Set Up Your Home Office
* How To Stay Motivated
* Maintaining a Positive Mindset
* CV Workshop
* Application Support
* Customer Service & Business Admin Skills
* Equality & Diversity at Work


Responsibilities

* Professionally process outbound sales and/or customer service calls
* Respond to customer questions
* Resolve customer issues
* Record and verify accurate information on all calls
* Maintain consistent, reliable attendance standards


Qualifications / Requirements

In a remote customer service job, you’ll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving.


Employment details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Customer Service
* Industries: Administrative and Support Services

Apply online today!

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