Assistant Technical officer/Audiology apprentice
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Assistant Technical officer/Audiology apprentice
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Job Summary
This is a very exciting new opportunity to study for a BSc in Audiology whilst working in an audiology department as an Assistant technical officer (ATO) in the recently formed countywide collaboration.
Job Summary
This is a very exciting new opportunity to study for a BSc in Audiology whilst working in an audiology department as an Assistant technical officer (ATO) in the recently formed countywide collaboration.
You will join the adult Audiology service, at Northampton General Hospital, as an Assistant Technical Officer (ATO)/Audiology apprentice. This position gives you the opportunity to complete an apprenticeship in audiology, to eventually qualify as an Audiologist. This is a full time position with time to attend lectures, complete assignments and complete in service training/assessments. The qualification is completed over a 5 year period: you will be working and studying along side the role of Assistant Technical Officer in Audiology
You will be trained to perform basic hearing aid repairs, advise and provide guidance to patients regarding their hearing.
You will be coordinating the maintenance and calibration of the test environment and maintain adequate stock levels for clinics to take place.
Main duties of the job
Part of this role will involve assisting reception by seeing patients with enquiries regarding accessories, hearing aid use, simple repairs, supply of hearing aid consumables and trouble shooting issues with devices before a formal repair appointment is requested.
As the apprenticeship progresses the successful candidate will be trained to complete basic audiometry (Hearing tests), hearing aid fittings, History taking and the other roles associated with that of an audiologist under supervision.
You will be trained to perform basic hearing aid repairs, advise and provide guidance to patients regarding their hearing.
You will be coordinating the maintenance and calibration of the test environment and maintain adequate stock levels for clinics to take place.
Part of this role will involve assisting reception by seeing patients with enquiries regarding accessories, hearing aid use, simple repairs, supply of hearing aid consumables and trouble shooting issues with devices before a formal repair appointment is requested.
As the apprenticeship progresses the successful candidate will be trained to complete basic audiometry (Hearing tests), hearing aid fittings, History taking and the other roles associated with an audiologist.
About Us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Date posted
16 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year per annum / pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
265-6906688
Job locations
Northampton General Hospital
Cliftonville
Northampton
NN1 5BD
Job Description
Job responsibilities
General Role And Responsibilities
To perform basic hearing aid repairs and maintenance.
Offer advice to patients and their families regarding deafness and amplification.
To support audiologists in clinic where required.
To work as part of the team by meeting and greeting patients when they arrive in the department.Work closely with Department manager to record, monitor and audithearing aid repairs, consumables and the postal service.
Coordinate the maintenance and calibration of the test environment and maintain adequate stock levels for clinics to take place.
Maintain stock for the department using the trust ordering system.
Update the Patient Management system (Auditbase), to enable accurate patient records.
Be actively involved in service development and improvement thatdirectly affects patient care.
Be aware of Safeguarding issues and adhere to local procedures.
Liaise with other hospital departments, GPs and other health care agencies when required.
Provide cross-cover within team during busy times.
As the apprenticeship progresses, this job description will extend to include:
Basic hearing assessments (PTA), tympanometry and Otoacoustic Emission testing
Impression taking - the making of new ear moulds.
Detailed History taking and a good understanding off red flags and referral pathways.
Non complex hearing aid fittings.
Responsibilities
Job description Job responsibilities
GENERAL ROLE AND RESPONSIBILITIES
To perform basic hearing aid repairs and maintenance.
Offer advice to patients and their families regarding deafness and amplification.
To support audiologists in clinic where required.
To work as part of the team by meeting and greeting patients when they arrive in the department.Work closely with Department manager to record, monitor and audithearing aid repairs, consumables and the postal service.
Coordinate the maintenance and calibration of the test environment and maintain adequate stock levels for clinics to take place.
Maintain stock for the department using the trust ordering system.
Update the Patient Management system (Auditbase), to enable accurate patient records.
Be actively involved in service development and improvement thatdirectly affects patient care.
Be aware of Safeguarding issues and adhere to local procedures.
Liaise with other hospital departments, GPs and other health care agencies when required.
Provide cross-cover within team during busy times.
As the apprenticeship progresses, this job description will extend to include:
Basic hearing assessments (PTA), tympanometry and Otoacoustic Emission testing
Impression taking - the making of new ear moulds.
Detailed History taking and a good understanding off red flags and referral pathways.
Non complex hearing aid fittings.
Person Specification
Knowledge & Experience Essential
* Direct experience working in a role dealing with the public
* An awareness of the impact of hearing loss on patients and their families.
Desirable
* Experience of working in a busy health based setting
Education, Training & Qualifications Essential
* NVQ3 or equivalent, or equivalent level of education, training or experience
Desirable
* Level 1 or equivalent British Sign Language
Skills & Abilities Essential
* Good IT skills and attention to detail
* Able to communication clearly at all times.
* Ability to prioritise and organise workload is a busy environment under own initiative and know when to escalate situation appropriately
* Able to work autonomously and as part of a wider team.
Personal Qualities & Attributes Essential
* Good understanding of working as part of a team
* Calm and sensitive to any situation
* Able to relate well with patients and their families and colleagues within the multi-disciplinary team.
* Ability to focus on a task with multiple interruptions
* Excellent interpersonal skills - can demonstrate sensitivity, ability to show empathy
Desirable
* Understanding of the importance of safeguarding
Person Specification Knowledge & Experience Essential
* Direct experience working in a role dealing with the public
* An awareness of the impact of hearing loss on patients and their families.
Desirable
* Experience of working in a busy health based setting
Education, Training & Qualifications Essential
* NVQ3 or equivalent, or equivalent level of education, training or experience
Desirable
* Level 1 or equivalent British Sign Language
Skills & Abilities Essential
* Good IT skills and attention to detail
* Able to communication clearly at all times.
* Ability to prioritise and organise workload is a busy environment under own initiative and know when to escalate situation appropriately
* Able to work autonomously and as part of a wider team.
Personal Qualities & Attributes Essential
* Good understanding of working as part of a team
* Calm and sensitive to any situation
* Able to relate well with patients and their families and colleagues within the multi-disciplinary team.
* Ability to focus on a task with multiple interruptions
* Excellent interpersonal skills - can demonstrate sensitivity, ability to show empathy
Desirable
* Understanding of the importance of safeguarding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northampton General Hospital
Address
Northampton General Hospital
Cliftonville
Northampton
NN1 5BD
Employer's website
https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)
Seniority level
* Seniority level
Internship
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
Hospitals and Health Care
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