Customer Service Advisor – Hybrid (2 Days Remote) Location: Warwick, Warwickshire Salary: £24,576 per annum Excellent Benefits Hours: Monday to Friday, 8:30am–5:00pm (No weekends or late shifts) Job Type: Full-time, Permanent Are you passionate about delivering excellent customer service? We’re recruiting a Customer Service Advisor to join a friendly and supportive team in Warwick. This is a fantastic opportunity to join a well-established and growing company that values its people, promotes wellbeing, and offers career development opportunities and training. What’s on Offer: Hybrid working – 2 days from home each week (after training) Private healthcare Critical illness and death-in-service cover Staff discounts and regular social events Free on-site parking Convenient location near Warwick Parkway station and the A46 Key Responsibilities: Deliver outstanding customer service across phone, email, live chat, and web enquiries Handle general administrative tasks to support smooth business operations Communicate with customers professionally and efficiently, ensuring a positive experience Represent the company with empathy, accuracy, and attention to detail Skills & Experience Required: Previous customer service experience (call centre, contact centre, or face-to-face) Excellent communication skills and a friendly, confident telephone manner Strong IT literacy, including Microsoft Office and CRM systems Able to commute reliably to Warwick for 830 am start on office-based days If you have experience in customer service, retail, hospitality, healthcare, administration, or call centres, and you’re looking for a long-term opportunity with genuine work-life balance — please apply.