Who we are: Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an award-winning international 3PL logistics company serving many renowned brands across various consumer goods industries. We leverage our experience and knowledge built over many years, passed from team member to team member, and expanded our activities ever since. Despite our growth and substantially larger business size, we have always kept our spirit of an agile entrepreneur, drive to excel, passion for logistics and culture of putting people first since 1862.
We are currently looking for an IT Infra Support to join our Crick
This is a permanent role Monday – Friday (with flexibility around peak periods) with a salary of up to £35,000 depending on experience.
A support engineer handles questions and incidents and can be deployed to solve on-site hardware problems, making the tasks versatile and dynamic.
After internal training in our software packages and business processes, you will be co-responsible for handling incidents in our ServiceDesk system. You will share your experience regarding the operation of new technologies and provide the end user with useful tips to use these technologies as efficiently as possible.
Installing and configuring hardware, including computers, scanners, laser printers, label printers, mobile phones, VoIP telephony, along with supporting time tracking, software installations, network usage, and more.
Managing access rights and user accounts.
Monitoring and supporting the Warehouse Management System and configuring the software according to operational needs.
You possess a bachelor's degree in IT or have initial experience in an IT role.
You have basic knowledge of Active Directory, DNS, DHCP, and Office 365.
You have solid experience with computer hardware and software, peripherals, networks, and telephony.
You are a flexible team player with a customer-friendly, service-oriented attitude.
Competitive salary
·33 days annual leave, inclusive of Bank Holidays
·Competitive pension scheme
·Health and Well-being initiatives
·Social Events
·Exclusive Client Discounts
·On site parking
We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.