We're looking for an ambitious and customer-focused Key Accounts Manager to take ownership of a portfolio of key accounts, drive growth, and build long‑lasting partnerships. This is an exciting opportunity to play a central role in strengthening our relationships with regional and national contractors, delivering best‑in‑class service while meeting sales and margin targets.
What You’ll Do
* Develop and maintain strong relationships with key account customers across the region.
* Manage a portfolio of existing high‑value accounts while identifying and securing new business opportunities.
* Deliver sales growth in line with company targets and objectives.
* Negotiate pricing, supply agreements, and contract terms within company guidelines.
* Work closely with branch teams and internal departments to ensure excellent customer service and fulfilment.
* Prepare and deliver customer presentations, proposals, and business reviews.
* Monitor market trends, competitor activity, and customer requirements within the construction and merchant sector.
* Resolve customer issues promptly and professionally to maintain long‑term relationships.
* Maintain accurate account records, sales forecasts, and pipeline reporting using CRM systems.
* Collaborate with suppliers and product specialists to maximise opportunities across all product categories.
* Ensure compliance with company policies, credit control procedures, and health & safety standards.
Qualifications
* Proven experience in account management, sales, or business development.
* Strong commercial awareness with the ability to identify opportunities.
* Excellent communication, negotiation, and relationship‑building skills.
* Customer‑first mindset with a passion for delivering outstanding service.
* Ability to work independently and strategically, while also being a strong team player.
* Knowledge of contracting and construction markets is desirable.
Benefits
* Company Car/Car Allowance
* Profit Share Bonus Scheme
* Online discount portal including money off retail brands and holidays
* Employee Care Helpline and access to a digital GP
* Staff discount scheme
* Death in Service benefit
* Formal training and career progression opportunities
Hours of work: An average of 38.75 hours per week, Monday to Friday between 7.30am - 4.30pm.
Salary: Depending on Experience
Interested? Join us and be part of a forward‑thinking team where your skills, drive, and ideas will make a real impact. If you're ready to take ownership of key accounts and grow with us, we'd love to hear from you apply today.
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