Front of House Coordinator
đź“Ť Swindon
🏢 Pareto FM (supporting a prestigious heritage client)
đź’° ÂŁ26,000
🕒 Full-Time | Monday – Friday
We’re looking for a friendly, professional and proactive Front of House Coordinator to join our team in Swindon, supporting a high-profile and culturally significant client site.
This is a key, client-facing role where you’ll be the first point of contact for visitors and employees — creating a welcoming environment while ensuring the smooth day-to-day running of reception and workplace services.
If you enjoy working with people, staying organised, and delivering excellent service, this is a great opportunity to be part of a supportive and professional team.
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The Role
As Front of House Coordinator, you’ll be responsible for reception, workplace support, and administrative tasks — helping to ensure everything runs smoothly behind the scenes.
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What you’ll be doing
Front of House & Guest Experience
* Deliver a warm, professional welcome to all visitors and staff
* Maintain a clean, tidy and well-presented reception area at all times
* Support and confidently communicate site security procedures
* Manage the reception inbox, responding to queries and assigning tasks
* Actively contribute to onsite team meetings and service improvements
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Mail & Logistics
* Manage incoming and outgoing post and deliveries
* Distribute mail across the site daily
* Keep the post room organised, secure and compliant
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Workplace & Admin Support
* Support the team with reporting and administrative tasks
* Assist with new starter and leaver processes
* Support internal events and workplace activities
* Monitor stock levels and order supplies where needed
* Step into other workplace roles when required to support the wider team
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What We’re Looking For
* Experience in a front of house, workplace or customer service role
* Strong communication skills with a friendly and professional approach
* Comfortable using Microsoft Office and workplace systems
* Able to work independently and as part of a team
* A proactive, flexible attitude with a willingness to support where needed
* High attention to detail and commitment to maintaining standards
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Desirable
* First Aid trained (or willing to train)
* Fire Warden trained (or willing to train)
* Experience in a fast-paced or corporate environment
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Why Join Pareto FM?
* Work within a unique and prestigious environment
* Be part of a supportive and collaborative team
* A varied role where no two days are the same
* Opportunity to build experience in facilities and workplace services
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If you enjoy creating great first impressions, supporting a busy workplace, and being part of a team that keeps everything running smoothly — we’d love to hear from you.