Job Title: Sales And Customer Service Advisor (Oldham)
Client: Amplifon
Location: Oldham
Job Category: -
EU work permit required: Yes
Job Reference: 621fcd1de5dc
Job Views: 5
Posted: 05.05.2025
Expiry Date: 19.06.2025
Job Description:
Sales And Customer Service Advisor
Hours: Mon-Thur (am - pm)
We are looking for a Sales and Customer Service Advisor to join our high street branch in Oldham. You will manage the reception desk, oversee the diary for the Audiologist, make calls to customers, and provide a warm welcome to visitors.
We offer opportunities to earn commission, be part of a close-knit global team, and access world-class training and international opportunities.
Our advisors are vital to our team, ensuring high standards of care and communication, supporting our audiologists.
We value the right attitude over specific experience, so don't worry if you don't meet all listed requirements.
Responsibilities:
* Manage the diary to ensure a good balance of sales and service appointments for new and existing customers.
* Review the customer database regularly to identify appointment opportunities and improve clinic performance.
* Make personalized welcome calls to maximize attendance and promote customer engagement.
* Generate revenue by scheduling appointments and promoting add-on products where appropriate.
* Build relationships with customers to offer relevant promotions and hearing solutions.
* Maintain the store's appearance according to Amplifon standards, including visual merchandising and cleanliness.
* Manage stock levels to ensure availability of products.
Candidate Profile:
The ideal candidate will demonstrate exceptional customer service skills, a proactive attitude, and the ability to develop strong relationships. You should be computer literate, support sales targets, and be adaptable to change.
You should also be organized, able to work independently, and committed to Amplifon's values. Opportunities for advancement are available.
Join our passionate team by applying now!
This role may also be known as 'Customer Success', 'Client Advisor', 'Customer Service Advisor', 'Customer Care Assistant', 'Customer Care Specialist', or 'Receptionist'.
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