Salary: £55,000 - 95,000 per year Requirements: Bachelors degree in Information Technology or related field Proven experience in IT infrastructure planning, development, and operations Strong technical knowledge of network and server operating systems Experience with support of Windows Operating Systems, SQL Server, and Active Directory Proficiency in PowerShell scripting Expertise in server virtualization and cloud-based infrastructure Knowledge of enterprise backup, replication, and business continuity/disaster recovery Strong understanding of project management principles and practices Familiarity with Helpdesk and Customer Relations Support systems Knowledge of data security and cyber security basics Responsibilities: Oversee the day-to-day operations of the firms IT infrastructure to ensure reliability and security Support the IT Director with the implementation of IT and AI & Innovation Strategies Collaborate with the Innovation Manager and Digital Adoption Team on innovation projects Manage IT Operations team members, including performance and training assessments Maintain and optimize the firms on-premises and cloud-based infrastructure Oversee backup and system security operations in accordance with firm policies Participate in internal and external audits, including ISO27001 and ISO22301 Manage Cyber Essential Plus accreditation renewals Develop and document processes and ensure implementation within the team Identify and manage operational risks Manage IT projects ensuring deadlines are adhered to Provide hands-on support and participate in the out-of-hours support rota as needed Offer support and guidance to stakeholders via help desk Assist the IT Director with management of IT vendors, contracts, and software licenses Develop IT best practice guides and procedures Prepare monthly management reports on team/service activities and operational metrics Technologies: AI Active Directory Cloud Support Network PowerShell SQL Security Windows Microsoft 365 Office 365 SharePoint More: We are excited to offer an opportunity for an IT Operations Manager to join our dynamic IT Department. In this role, you will lead a dedicated team of IT professionals, oversee the reliability and security of our IT infrastructure, and optimize our infrastructure strategies. Our firm values innovation and collaboration, providing a supportive environment that encourages development and growth. We are located in a vibrant area and offer comprehensive benefits to our employees. last updated 10 week of 2026