Internal account manager

Internal Account Manager

📍 Sittingbourne
💰 £28,000 + Bonus (12-15%)
🏢 Full-time, Permanent

Adecco are proud to be recruiting for an Internal Account Manager on behalf of a growing and successful business in Sittingbourne, primarily supporting trade customers.

This is a fantastic opportunity to join a small, friendly team within a modern office environment, where you'll play a key role managing existing client relationships and supporting business growth.

The Role

This is a pure account management position - no cold calling or new business prospecting.

You will manage existing customers, support their needs, and ensure a smooth process from enquiry through to delivery.

Day-to-day duties include:

Managing a portfolio of existing trade customers
Handling incoming enquiries and orders (approx. 70% reactive / 30% proactive)
Following up on quotations and building ongoing relationships
Compiling and sending customer quotations (full training provided)
Processing orders through CRM and ERP systems
Responding to customer emails, queries, and requests
Producing job orders and coordinating with operations
Providing delivery updates and ensuring excellent customer service throughout

About You

Previous experience in account management, sales support, or customer service
Confident communicator with strong relationship-building skills
Proactive and organised with attention to detail
Comfortable using CRM/ERP systems (or quick to learn)
A team player with a positive, can-do attitudePersonality-wise, the team are looking for someone who is:

✅ Driven and enthusiastic
✅ Hungry to learn and grow
✅ Humble and team-oriented
✅ Smart and solutions-focused

What's on Offer

£28,000 basic salary
Bonus scheme (based on overall company performance)
Free on-site parking
Friendly, close-knit team
Regular team events and lunches
Training and development opportunities
Modern, open-plan office environment

Why Apply?

This is an excellent opportunity for someone looking to build a career in account management within a growing business with a supportive culture. The company promotes from within and is experiencing steady growth.

Apply now

If you're looking for a varied role where you can develop your skills and be part of a fun and collaborative team, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website