Internal Sales Team Leader/Manager Location: Poole Salary: £35,000 - £40,000 DOE Hours: Monday to Friday, 8:30am-5:30pm Type: Permanent, Full-time Lead a High-Performing Sales Team in a Niche Technical Industry TeamJobs are proud to be partnering with a long-established, UK-wide manufacturer and supplier of specialist ventilation systems. With a strong reputation for innovation and reliability, this company supports a wide range of commercial and public sector clients with tailored technical solutions. We're looking for an experienced Internal Sales Team Leader or Manager to join the team at their head office in Poole. You'll be instrumental in leading, developing, and motivating a proactive sales team, responsible for both inbound and outbound activity. About the Role This is a hands-on leadership role in a fast-paced sales environment. You'll manage a team who are quoting, advising and supporting customers with complex product requirements - so an understanding of technical sales and a commercial mindset is key. Key Responsibilities Drive the performance, motivation and coaching of the internal sales team Monitor and report on team KPIs and individual targets Oversee the accurate and timely processing of quotes and customer orders Support your team in responding to technical enquiries across multiple channels Proactively lead outbound activity - including account management and lead generation Strengthen relationships with new and existing clients to uncover commercial opportunities Collaborate with internal departments and suppliers to deliver accurate solutions Promote upselling and cross-selling across the full product range Ensure CRM data is accurate and up to date (HubSpot) What We're Looking For Essential Experience: Proven leadership experience in internal or outbound sales Excellent communication and performance coaching skills Strong commercial awareness and sales acumen Proficiency in Microsoft Office and CRM systems (HubSpot preferred) Ability to work at pace with accuracy and attention to detail Desirable Experience: Exposure to construction or technical product sales Understanding of contract documents or building plans Previous sales to contractors, developers or the trades sector Knowledge of mechanical or natural ventilation systems (advantageous but not essential) Personal Attributes A motivated and confident leader Goal-driven with a collaborative mindset Professional in approach and always looking to improve Someone who thrives in a structured, target-led environment What's in it for You? Competitive salary (£35K - £40K DOE) 23 days holiday, rising to 30 with service Paid sick leave (after qualifying period) Company-funded team events throughout the year Pension scheme Fully funded training and development options Private healthcare plan (after qualifying period) If you're a results-focused leader with experience in internal sales and a passion for coaching others to succeed, we'd love to hear from you. INDCP