Monday to Friday 8.30am - 5.00pm Birmingham Office Based Free Parking £27,000 Basic Salary Bens ( salary increases to £28,500 after probation) Immediate Start Sales Administrator Responsibilities: Professionally engage and respond to incoming telephone and e-mail sales enquiries in a timely fashion. Maintain and develop strong relationships with all respective customers. Proactively engage and deliver all marketing and product promotions. Produce and follow up verbal and written quotations, ensuring accurate and in full data input/capture. Responsibility to ensure that all product training has been completed and proactively seek new knowledge from other departments through open dialogue. Using trained knowledge provide product and application advice to all customer groups or pass on to suitable technical support in good time, ensuring customer service follow up communication. Ensure customer relationship knowledge is shared both using CRM and updating colleagues in other internal and external teams. Identify improvements that can be implemented to enhance the customer experience, the supplier experience and the profitability of the business. Responsible for ensuring SPA agreements are adhered to and associated account managers are updated on service performance in good time, ensuring proactive communication. Responsible for notifying line manager for exceptional sales that may lead to stock shortage. Responsible for promoting effective and constructive communication and the team ethic. Provide and collate commercial market knowledge and feedback to Line Manager, for continual market assessment to ensure the company maintains an optimum competitive position both technically and commercially. Sales Administrator Requirements: B2B sales admin, customer support or account management experience Construction, engineering or manufacturing experience advantageous. Strong communication skills (verbal and written). Comfortable making outbound calls and engaging with potential customers. Organised, self-motivated, and target-driven. Proficiency with CRM software and Microsoft Office tools is desirable. A collaborative mindset with a willingness to learn and grow. Additional Keywords: sales admin, Enterprise Business Representative, recruitment, Business Development Executive, BDE, Sales Executive, Sales Representative, Sales Rep, Telesales Rep, Telesales Representative, Lead Generation Executive, Lead Development Representative, Software Sales, IT Sales, Telesales Executive, Telemarketing Executive, Outbound Sales Rep, Internal Sales Rep,