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Team leader

Oxford
Hollywood Bowl
Team leader
Posted: 4 July
Offer description

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Could you help us inspire the team to provide outstanding customer service and create lasting memories for our customers?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Team Leader. In return, you'll get:

* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional days holiday with length of service, up to five days
* Ongoing training and development with opportunities to fast-track your career
* Free game vouchers every month
* 30% discount off food and drink for you and up to five friends
* 50% off food when you are working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan

The What...

As a Team Leader, you’ll lead and inspire the team on shift, ensuring our customers have an unforgettable experience.

No two shifts are the same; you may be welcoming customers, setting up your department, or coaching your team. Your professional, engaging service, high energy, and enthusiasm will ensure customers enjoy a memorable, value-for-money experience.

Opening Hours and Shift Patterns:

Our centres are typically open from 9am to midnight, seven days a week.

Peak times are evenings, weekends, and school holidays, when availability from applicants is most needed.

Typical shifts include:

* Weekday AM: 09:00 - 17:00
* Weekday PM: 17:00 - 00:00
* Weekend AM: 09:00 - 18:00
* Weekend PM: 16:00 - 01:00

Shift times may vary by centre; specific hours will be confirmed at interview.

You will receive a thorough induction, ongoing training, and development opportunities, including access to apprenticeships and management training programs.

To succeed as a Team Leader, you should have:

* Experience supervising a team
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* A friendly, supportive, and helpful team player
* Flexibility with working hours and shifts
* Basic literacy and numeracy skills

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together through affordable fun and healthy competition.

Since listing on the stock market in 2016, we’ve expanded to 75 centres across the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We’re proud to be market leaders in experiential family entertainment.

We continue to grow, opening about three new sites each year.

We value diversity and inclusion, promoting equal opportunities. We believe a diverse workplace makes us more relevant, competitive, and resilient.

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