Customer Service Administrator, Sittingbourne
Location: Sittingbourne
Job Category: Other
EU work permit required: Yes
Job Reference: 2cfb82e55dc0
Job Views: 22
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description:
Customer Services Administrator
Salary: Up to £25, DOE
Location: Isle of Sheppey
Benefits: Free parking onsite, close to public transport, no weekends (Monday to Friday 09:00 onwards), full training provided, cycle to work scheme, opportunities for progression, company social events.
We have an opportunity for a Customer Service Administrator to join a well-known organisation on the Isle of Sheppey. The role involves supporting customer inquiries, handling orders, cancellations, and returns, resolving complaints, and providing excellent customer service in a modern open-plan office environment. The position offers opportunities for development and progression.
Responsibilities:
* Answer customer questions about products and services accurately and promptly.
* Handle orders, cancellations, and returns smoothly.
* Resolve customer complaints by listening, communicating clearly, and offering solutions or escalating when necessary.
* Track performance and create reports to improve service.
* Suggest related products and services to customers.
* Respond to customer reviews and feedback to ensure a positive experience.
* Use in-house systems to record data accurately.
Apply today to secure an interview or contact us for more information. Adecco acts as an employment agency for permanent recruitment and a business for temporary workers. We are an Equal Opportunities Employer.
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