Salary: £25,000 - 26,000 per year Requirements: Eligible to become SC Cleared Proficient in Microsoft Windows 10/11 Knowledge of Microsoft Office 365 Familiarity with Active Directory and Group Policy Experience with SCCM or a willingness to upskill Excellent communication skills Strong and logical troubleshooting and diagnostic abilities Resourceful and proactive with a growth mindset Ambitious with a desire to progress a career Previous experience in a supportive team environment is advantageous Responsibilities: Provide end-user support in a hybrid work environment Assist users with technical issues related to Microsoft Windows and Office Manage and troubleshoot Active Directory and Group Policy issues Utilize SCCM for software deployment and configuration Develop solutions through strong troubleshooting and diagnostic skills Communicate effectively with users to understand and resolve IT issues Collaborate with team members to enhance overall service quality Technologies: Active Directory Support Office 365 Windows More: We are a dynamic IT support team based in Leeds, operating from Monday to Friday. Our focus is on delivering exceptional support to our end-users while fostering a growth-oriented environment. We are committed to investing in your career and offering opportunities for professional development. Join us to be part of a supportive team that values resourcefulness and ambition in the IT support field. last updated 10 week of 2026