Head of Operations – Growing Casual Dining Concept
Nationwide (ideally M25 corridor)
Up to £75,000 + car + bonus
Our client is looking for a Head of Operations who’s ready to step up and make an impact. This isn’t about ticking boxes – it’s about rolling up your sleeves, adding to a great culture, and making a regional business thrive.
You’ll be reporting into the Founder, with a strong brand and a profile product to back you up. Your focus? Pulling communities together, understanding how a strong brand performs regionally, and ensuring every site is firing on all cylinders.
What You’ll Be Doing:
* Owning the customer journey – making every visit memorable
* Leading staff training and development – building high-performing teams
* Controlling COGS and GP margins – keeping the numbers healthy
* Driving operational and financial performance across the region
* Putting people first – employee engagement, operational development, and customer satisfaction
* Keeping a close eye on the competition and thinking creatively
* Coaching teams to deliver results through strong leadership
* Representing the business in-store – being the face of the brand
Who You Are:
* Experienced in multi-site operations with budgets circa £16m
* Currently thriving in a similar role
* Proven success in developing people and teams
* Innovative, creative, and energetic – full of ideas and drive
* Passionate about hospitality and fanatical about the brand
* Want to add value to a more independent business and have real exposure to strategy
This is a role for someone who wants to make a real difference, lead with energy, and help a brand grow responsibly and successfully.
Sound like a bit of you – apply at Kate at CORE dot com