Head of Centre Operations
We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.
Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026
About the role
This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.
You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.
Key responsibilities include:
1. Developing and delivering operational strategy aligned to organisational goals
2. Leading and managing multi-site teams through direct reports
3. Driving performance through data analysis, KPIs and continuous improvement
4. Overseeing day to day operations to ensure consistency, quality and compliance
5. Managing budgets, financial controls and identifying efficiencies
6. Ensuring high standards of customer service and stakeholder engagement
7. Leading on health and safety across all sites and ensuring full complian...