Food and Beverage / Events Supervisor
Location: Weston Rhyn
Department: Food and Beverage
Reporting To: Food & Beverage Management
Hours: 40 hours per week
Salary: £13.21 per hour
Closing Date: Saturday 20th June 2026
Primary Job Purpose: To provide an excellent guest experience through exceptional service to all our guests while maintaining a high standard and achieving maximum revenue and guest satisfaction.
Roles and Responsibilities
* Provide a superior guest experience and maximise revenue by promoting and upselling in the restaurant, bar and functions.
* Oversee and maintain the levels of standards within the food and beverage areas.
* Ensure staff are visible and available to guests at all times.
* Work alongside the Food & Beverage Management team and support the stock levels.
* Maintain and monitor hygiene standards and practices.
* Coordinate preparation for service, including organising staff sections, cleaning and maintaining glassware and china.
* Check layouts and preparation of tables including room service duties.
* Maximise service opportunities for guests to ensure return visits.
* Maintain high standard of personal appearance and hygiene, including wearing and maintaining a clean uniform at all times.
* Follow all company policies and procedures outlined in the Employee Handbook, including any department‑specific procedures such as cash handling and credit procedures.
* Be aware of and follow all Health and Safety procedures.
* Complete cash up and closing on the bar and restaurants.
* Support the events team in running weddings, events and parties.
Key Skills
* Confident and approachable.
* Strong teamwork and ability to work well alone.
* People management skills.
* Calm under pressure during busy periods.
* Excellent selling and customer service skills.
* Can use own initiative and problem solve.
* Resilience and calm attitude when dealing with guest feedback.
Benefits
* Discounts across the resort, including family and friends.
* Free onsite parking.
* Progression and career development opportunities.
* Pension scheme.
* Free staff meals.
* Free gym membership.
* Access to wellness programmes.
* Share of resort’s service charges on a monthly basis.
* Extra days holiday after 2 years.
Skills Required
* High standards of presentation and organisation.
* Great attention to detail.
* Excellent written and verbal communication skills.
* Ability to create efficient staff rotas.
* Flexible approach to work.
* Multi-tasking and time‑management skills, with the ability to prioritise tasks.
* Teamwork.
* Ability to understand peaks and troughs of industry and work within a budget.
Attitude
* Confident and respectful.
* Friendly, charming and informative.
* Passionate about customer service.
* Positive can‑do attitude.
* High standard of personal appearance.
* Respectful.
* Conscientious.
* Approachable and supportive.
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