Job Description
Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life.
Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their games infrastructure seamlessly for the players.
To continue our success, we’re seeking a highly motivated technical individual to join the 24x7 Game Services Operation Centre as a Game Operations Analyst.
This role is critical in ensuring the smooth and continuous operation of some of the biggest games in the world!
You will be responsible for monitoring game functionality, backend systems, connectivity, error logs, and concurrent user counts (CCU), and making sure that the game is playable. This position requires someone who is detail-oriented, proactive, and capable of responding swiftly to, and communicating well, any issues that arise.
DUTIES AND RESPONSIBILITIES
1. Someone who can serve as the first point of contact for internal and external technical support teams, working with our customers to keep their games stable
2. Provide clear and concise updates to internal teams and customers about ongoing incidents or s...