Job Description
AEP Ltdis seeking an organised, proactive, and customer-focusedService Coordinatorto support our busy Service Department. If you thrive in a fast-paced environment and enjoy coordinating people and processes to deliver excellent service, wed love to hear from you.
What Youll Be Doing:
* Scheduling and planning engineers work in line with service schedules and ongoing projects.
* Handling customer enquiries, processing orders, and preparing quotes and pro-forma invoices.
* Coordinating service visits, breakdown responses, and remedial works.
* Managing job documentation, including job sheets, waste transfer notes, and service reports.
* Liaising with customers to book appointments, handle objections, and sell services where appropriate.
* Using SAP to maintain service schedules, update equipment records, and process job completions
What Were Looking For:
* Excellent organisational and time-management skills.
* Strong communication and customer service abilities.
* Confident working with schedules, diaries, and administrative systems.
* Comfortable using business software (experience with SAP is a plus).
* Able to multitask and thrive in a dynamic, service-oriented environment.
* A team player with a hands-on, can-do attitude.
Why Join AEP Ltd?
* Be part of a well-established and growing company.
* Work in a collaborative and supportive team environment.
* Opportunities for personal growth and skill development.
* Competitive salary and benefits.
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