A brand new opportunity has arisen for an Internal Sales Support person to join the Instrumentation Team for our growing client who based who are based in rural Cambridgeshire and close to Royston. We are seeking someone who is keen to forge a career in Technical Sales in this critical supporting role. This is a brilliant opportunity to join a thriving company and play a pivotal role in supporting sales strategies to promote the companies pioneering products and solutions. This is a full-time permanent position based in Fowlmere The company Is a global leader in the development and manufacture of advanced gas detection instrumentation and sensing technologies, for a vast range of industries. With a commitment to innovation, quality and safety, the company empower industries worldwide to enhance workplace environments and safeguard lives. They have grown steadily and consistently since they started over 30 years ago and offer a superb place to work, thrive and be part of something truly exciting. Having recently won the Queens Award for Enterprise within the innovation category, the company values are at the core of everything they do so with each recruit as they grow, they are seeking like-minded people to help build on the success which they already enjoy. The role Primarily, this role will be supporting the internal and external sales activities for the commercial instrumentation team. You will cover a wide range of administrative duties to not only support the sales teams daily activities, but also those of the wider commercial team. Helping to deliver growth for the company as a whole. Reporting to the Head of Instrumentation, this position is responsible for supporting sales and commercial related activities for the company’s range of personal, portable and fixed gas detection instruments via distribution channels and directly to end users. Duties and Responsibilities Acting as first point of contact for new sales enquiries Manage and support existing customer requests and relationships Manage and own the internal CRM system Support live sales enquiries with guidance for the instrumentation team as required Distribute sales enquiries with guidance to the relevant sales channels Support daily activities of the sales team Working with the wider commercial team to ensure customers receive excellent customer service and support Gathering market intelligence and feeding it into the business Supporting order management and raising sales quotes and orders Support product management with general tasks Provide assistance with hosting customers and visitors as required Providing administrative support for the wider team The Person For this interesting role we are seeking someone with the following skills and attributes Ideally, previous experience within a Sales Supporting role Some experience of problem solving within a Technical Environment would be highly desirable but not essential A good technical predisposition and a good degree of commercial acumen and the desire to learn A understanding for the pressures in achieving Sales Targets would be helpful too The ability to convey complex technical topics with simplicity both in conversation and via email Knowledge of CRM, ideally HubSpot would be helpful A keen leaner who has a passion for gaining new skills Goal orientated and proactive in problem solving The ability to communicate effectively with technical and non technical people Solid Administration skills with exceptional attention to detail A brilliant team player who is happy to work collaboratively Details This role is offered on a Full-time, permanent basis and ideally will be based out of the office. Working for a friendly and busy team. Working Hours: Monday – Thursday 08:30 – 17:00 and Friday 08:30 – 15:45 (with 45 Minutes unpaid lunch) The salary offered is depending on experience plus benefits How to Apply Please apply to Gemma Turp through our website or alternatively, you can email a copy of your CV and covering letter to gemma@horizoneast.co.uk We aim to respond with specific feedback to every applicant via email within 14 days. However, as we are a small two-person independent agency, if we are extremely busy this may take longer. If you would like feedback sooner, then feel free to contact us via email and we will come back to you ASAP. About Horizon Horizon Search and Selection Ltd is owned and run by Gemma and Kate from our private offices in Bury St Edmunds. We’ve been in business for 12 years but have a combined 30(ish!) years’ recruitment experience between us. We’re friendly recruitment folks and love what we do. Here, we are acting as an employment agency on behalf of our client, the employer. We act as the ‘introducers’, so if you are successful, you will be directly employed by our client. We never share your details with anyone (including our client) without your consent. Any questions? Get in touch! GDPR Please note that all applications and enquiries are treated in the strictest of confidence. As part of our GDPR compliance, your CV and contact details will not be held by us for longer than 30 days unless written consent to do so is requested and obtained. Your CV and contact details will never be shared by us with a 3 rd party unless specific consent has been obtained to do so. For more information on our privacy policies and how we comply to the GDPR then please visit our website and click on our privacy policy at the bottom of the page. Find us on Facebook & LinkedIn (Horizon Search & Selection Ltd) and Twitter (@Horizon_East), as well as Instagram (@horizonsearchandselection)