Direct message the job poster from Heat Haus
Managing Director at HEAT HAUS NEWARK LIMITED
Heat Haus are a central heating engineering company and are looking for a part/full time scheduler across Monday - Friday. The position is working from home once training is complete so must live in the Nottinghamshire/Lincolnshire area.
Salary is dependant on experience and can be discussed.
The role is quite varied and can be very fast paced during busy periods.
Responsibilities
* Answering the phone dealing with day to day enquiries in a professional manner.
* Speaking with customers to book their Annual Services and return visits.
* Re-directing engineers in cases of emergencies.
* Booking engineer visits on our bespoke software and liaising with engineers if needed.
* Dealing with enquires via email.
* Raising invoices, quotes and chasing payments.
* Keeping customer accounts up-to-date at all times across Sage and our Gas Engineer Software.
* Ability to work to deadlines and under pressure during busy periods.
* Organisational skills are a must.
* Ordering and chasing parts from merchants.
* Typing service renewal letters.
* Must be sympathetic to the customers needs.
* Manage the engineers diary logistically to achieve the optimum output of working hours.
* Ability to take on additional work if required.
Qualifications
* Understanding of Sage Cloud advantageous but training will be given.
* Touch type to the speed of 40wpm
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Facilities Services
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