An academic institution in Oxford is seeking a Senior IT Officer to play a key role in supporting and developing its IT and audio-visual infrastructure. The post holder will provide professional, customer-focused support to staff, students, and guests, and will assist in maintaining secure, reliable, and innovative IT services across teaching, research, and events. Key Responsibilities Deliver second-line IT and AV support and troubleshoot system and network issues. Design, commission, and maintain Windows Server environments and related services (Active Directory, DHCP, DNS, Group Policy). Configure and manage network infrastructure, firewalls, and virtualisation platforms (e.g. Hyper-V). Contribute to IT security improvements and promote best practices. Provide guidance and training in the use of AV systems for meetings, lectures, and events. Deputise for the IT Manager when required. Essential Skills & Experience Strong experience with Windows Server administration and networking (VLANs, switches, firewalls). Knowledge of storage solutions and virtualisation technologies. Scripting experience (e.g. PowerShell). Excellent communication skills and a proactive, service-oriented approach. Ability to work both independently and as part of a small team. Desirable Familiarity with Linux systems, Office 365 administration, SQL, and web or CMS technologies. Experience with AV systems and video conferencing (Teams/Zoom). Previous experience in an academic or similar environment. Benefits include: 27 days annual leave plus public holidays, pension scheme, and on-site meals during term time. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. To apply, click 'Apply Now' to submit your application. We wish you the best of luck in your job search