Assistant Shop Manager – Lead, Lift, and Inspire in Fleet! Location: DEBRA Shop, Fleet (GU51 3BL) Contract: Permanent Hours: Part-time, 21 hours per week (3 days out of 7) Pay: £12.71 per hour (£13,879.32 per annum) Are you ready to step up and make a real impact? DEBRA is looking for a proactive and hands-on Assistant Shop Manager to help lead our Fleet shop. This is a dynamic role where you'll support the Shop Manager, take charge in their absence, and help drive the success of our store – all while raising vital funds for a life-changing cause. Why DEBRA? DEBRA is the national charity supporting people affected by Epidermolysis Bullosa (EB) – a painful genetic skin condition. Every item sold helps fund care, support, and pioneering research. Join a team that's passionate, inclusive, and committed to making a difference. Your Role: This is a physically active, customer-facing role with real leadership responsibility. You'll be: Supporting the Shop Manager in daily operations and stepping up when they're away Leading and motivating shop colleagues (volunteers, sale assistants) to create a positive team environment Handling stock – sorting, pricing, and moving items (often in high volumes) Creating eye-catching displays and maintaining a clean, organised shop floor Delivering excellent customer service and encouraging Gift Aid sign-ups Managing financial transactions and ensuring shop security Ensuring compliance with health & safety and trading standards What You'll Bring: Retail experience and a passion for customer service Strong communication and teamwork skills Confidence to lead and manage in the Shop Manager's absence Physical fitness and comfort with manual handling A proactive, organised approach and a can-do attitude What We Offer: Auto-enrolment pension with DEBRA contribution Life assurance and 24/7 employee assistance programme Generous training budget and career development opportunities 20 days holiday bank holidays (pro rata), with long service rewards Staff discount and personalised recognition awards Opportunities for apprenticeships and internships Ready to Lead with Purpose? If you're looking for a role where you can grow, lead, and make a real difference – we'd love to hear from you. Click ‘apply' - apply today and become a key part of the DEBRA Fleet team!