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Technical support placement year

London
Posted: 18 February
Offer description

We tackle the most complex problems in quantitative finance, by bringing scientific clarity to financial complexity.From our London HQ, we unite world-class researchers and engineers in an environment that values deep exploration and methodical execution - because the best ideas take time to evolve.Together webuilding a world-class platform to amplify our teamsmost powerful ideas.Every breakthrough is built on strong foundations. In our IT team, youwork across disciplines to drive the strategy, culture and structure that enable our success.Take the next step in your career.13th July 2026 July 202709:00-17:30 working hoursBased in Central LondonThis is an exciting opportunity for a student studying for a Computer Science, Computer Systems, Cyber Security or Networks-related degree to join our Technical Support team as part of a placement year in industry.The successful candidate will be part of a team that deals with a large range of technologies in a fast-paced environment across multiple sites, primarily based in London.You will sit within our Corporate IT group and become a crucial member of the Technical Support team, troubleshooting, advising, and providing support services to a range of stakeholders, including senior leaders.You will work alongside a mentor and experienced members of the team, who will provide continuous support and guidance, enabling you to learn rapidly and contribute effectively to the business.You will work predominantly in Windows and gain some exposure to Linux systems support.Key responsibilities of the role include:Managing Active Directory, including machine access changes and other various authorisation controlsManaging mobile devices, including enrolling users on corporate mobile devices or BYOD profilesCreating, using and updating scripts, in particular with PowerShell, to automate daily tasksIT troubleshootingNetworking fundamentals, including working on connectivity issues on workstations and serversWorking on enterprise architecture, troubleshooting user mailboxes, setting up public folders, creating and updating distribution groups and security groupsWho are we looking for?The successful candidate will be studying for a technology degree in a subject such as Computer Science, Computer Systems, Cyber Security or Networks, with a sandwich year, and be due to graduate in 2028.You will have a real interest in IT and an aptitude for applying computing concepts and skills to solve real problems.The ideal candidate will have the following skills and experience:A passion for technologyBe highly organised, motivated and a team playerHave an enthusiasm for learningExcellent customer service skills, with a strong technical and methodical approach to any given taskA predicted grade of a 2:1 or aboveApplication process:Successful applicants at CV stage will be invited to complete a technical assessmentThose who pass will attend an assessment centre followed by technical interviews with mentorsApplications will be reviewed from September, with interviews starting in OctoberPlease note, due to our focus on converting top placement students to graduate roles, we can only consider those graduating in 2028Why should you apply?Highly competitive compensationLunch provided (via Just Eat for Business) and dedicated barista bar30 daysannual leave9% company pension contributionsInformal dress code and excellent work\/life balanceComprehensive healthcare and life assuranceCycle-to-work schemeMonthly company events

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