Customer Service - Languages essential - Portuguese, Czech, Croatian, Hungarian, Icelandic, Slovakian
£200 Per Day - 2 month project
I am partnered with the coolest FinTech Payments firm at present who are making waves in the UK and EU.
The role is follow up via phone and email with current customers action on certain onboarding requirements.
IT IS ESSENTIAL THAT YOU ARE BUSINESS FLUENT IN ONE OR MORE OF THE FOLLOWING LANGUAGES:
* Portuguese
* Czech
* Croatian
* Hungarian
* Icelandic
* Slovakian
Your experience:
* Serve as the primary point of contact for clients, conducting outreach to gather and verify KYC documentation in accordance with regulatory and internal compliance standards.
* Communicate professionally and clearly with clients in both verbal and written form, ensuring fluent and accurate service in [insert language], to support onboarding and periodic review processes.
* Collaborate with compliance and operations teams to escalate potential risks or discrepancies identified during the KYC collection and verification process.