Job Title: Tenant Liaison Officer
Location: Ashford
Overview
* Were looking for a confident and outgoing individual to join the Water team as a Tenant Engagement
* Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied
* viewings, property inspections, or similar customer facing roles. Youll be engaging directly with residents at
* their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book
* installations. If you enjoy being out on the road, talking to people, and making a difference in your
* community, this could be a great fit for you.
Duties
* Appointment Booking
* Resident Engagement
* Internal Home Surveys
* CRM and Reporting
* Compliance and Safety
* Team Collaboration
Requirements / Demonstrable Experience
1. Minimum 2 years of customer-facing experience
2. Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions
3. Full UK driving license
4. A clean li...