As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti has a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but you can expect to:
1. Visit sites and customers in the field, asking open questions to understand their needs, listening, and turning this into tailored solutions.
2. Demonstrate our innovative products and state-of-the-art software to customers on-site.
3. Further develop ‘focus’ customers by building relationships and uncovering new business leads.
4. Be responsible for the operational, organizational, and strategic management of your sales area, utilizing the CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. You’ll be part of something special—growing surrounded by supportive colleagues, with your results recognized and rewarded. Our offerings include:
* Extensive onboarding & training, and companywide events in Manchester.
* Incentives for top performers, such as trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Qualities and skills that make a successful Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to meet all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.
WHO SHOULD APPLY?
We welcome individuals from diverse backgrounds; some of our best account managers had no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, not background. Please apply only for roles that match your skills, as the team will assign you to the best fit.
Click the 'Apply Now' button to upload your CV and answer short questions. The process takes about 90 seconds.
**SALES ONLY**
If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.
For support with your application, contact [emailprotected].
The recruitment process involves three stages: first interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Expenses for travel will be reimbursed.
If no current role fits, you will be kept in our talent pool for future opportunities. We will stay in touch.
Hilti is an equal opportunity employer that values contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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