We are currently looking for a full time Property Manager to cover our highly performing branches in Bingley & Shipley. The ideal candidate must be able to deliver outstanding customer service to our clients and work at a fast pace.
The successful candidate will have a proven track record in customer service, achieving deadlines and providing attention to detail. They will actively demonstrate the ability to build relationships with customers and meet customers' high service expectations.
Key Responsibilities include:
Carry out inventories and checkouts
Booking and dealing with end-of-tenancy checkouts
Reporting to landlords on the outcome of end-of-tenancy checkouts
Booking and carrying out mid term inspections
Reporting to landlords the outcome of mid term inspections
Carry out fire safety checks on a weekly basis at HMOs
Organise 6 monthly and annual fire alarm services at HMOs
Further Responsibilities When Needed Will Include:
Identify differences between move-in and checkout reports
Inform tenants of negative checkout results & arrange repair/ cleaning works
Liaise between tenants & landlords to agree on deposit deductions
Gather and provide documents for deposit disputes
Raising issues with Tenants following negative inspection results
Dealing with maintenance issues reported online, in person & over the telephone
Daily chasing outstanding maintenance jobs
To ensure all maintenance jobs are completed quickly as per legal requirements
Cross check move in inventories against checkout reports with great attention to detail
Deal with checkout and maintenance disputes
Booking and completing mid-tenancy property visits
Arranging legally required safety checks
Dealing with right to rent & tenancy renewals
Dealing with account queries and chasing arrears
Answering phone calls & dealing with day-to-day enquiries
A full driving license with access to own transport is essential
Hours & Salary
Monday to Friday: 9:00am – 5:30pm
Alternate Saturdays: 9:00am – 1:00pm
Job Type: Full-time
Work Location: In person - main office in Bingley with occasional work in Shipley
Salary: £26,500 – £27,500 per year
Bonus Scheme: Up to £3,000 per year
Referral Scheme: Uncapped Referral Bonus hi