Job Details
Client: TUI
Location: Kingston upon Thames, United Kingdom
Job Category: Retail
EU work permit required: Yes
Job Reference: 08b443743170
Job Views: 9
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description
* Lead by example and role model company values to inspire your team while embracing change and rising to challenges.
* Support your line manager in developing your team to be proactive, investigate, and resolve questions or complaints. Take ownership when things don’t go as planned.
* Monitor and report customer feedback to help identify trends and improve satisfaction and loyalty.
* Guide, coach, and develop your team to achieve high performance and standards.
* Stay updated with evolving technology and understand customer needs to adapt your communication style effectively.
* Drive your team to exceed sales and service targets, known internally as ‘Smashing your Targets’.
About You
* Passionate about leading by example and delivering excellent customer service.
* Motivated, confident, and fun, with a drive to exceed targets and overcome challenges.
* Skilled in mentoring and supporting team development and talent retention.
* Develop a fair, inclusive management style that values your team.
* Organized, prideful of your work, and proactive in your own development.
* Confident in managing accounts, adhering to policies, and handling store responsibilities.
* Flexible to work variable shifts, including evenings and weekends, with shift patterns shared four weeks in advance.
Our Offer
* Enjoy fantastic holiday benefits, discounts, and the option to purchase additional time off.
* Competitive salary with a commission scheme and discretionary bonus for exceeding targets.
* Support for your health and wellbeing across various areas.
* An inclusive environment with a Culture of Care.
* We are a Disability Confident committed company.
* Investment in your development, including interactive web-based training and store induction.
We celebrate your uniqueness and aim to inspire the future of travel. To learn more about our commitment to Diversity & Inclusion, please visit our website. For further information about this opportunity, please contact us via email.
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