To be part of a team of 3, reporting directly to the new business Team Leader, helping onboard new customers, having a keen eye for detail, protecting the business from credit risk and Fraudulent applications.
Key Responsibilities
* Customer onboarding and master data processes
* Recording of all communications
* Making credit decisions
* Application and maintenance of key controls
* Management of departmental email inbox
* Timely and accurate processing of master data changes
* An eye for detail, and an instinct for credit risk
* Addressing and resolving issues with customers through email and telephone
* Provide holiday cover for team members
* Developing excellent customer service for our internal and external customers
* Ensuring the company policy is always followed
* Liaison with commercial business
Skills, Knowledge & Expertise
* Reliability and outstanding performance
* Must understand credit control and risk
* Have a keen eye as accuracy is key
* CICM studier preferred but not essential
Job Benefits
* 25 days holiday per year plus bank holidays
* Contributory Pension Scheme
* Free on-site Parking
* Holiday Buy Scheme
* Volunteer Scheme
* Share Save Scheme
* Life Assurance
* Enhanced Maternity, Adoption & Paternity Scheme
* Health & Wellbeing Initiatives
* Discount Scheme
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