Salary: £40,000 per annum
Location: Our team have the option to work 60% of the time on-site, 40% at home. Our office is based in Central London (WC1B).
Contract type: Permanent contract
Hours: Full-time (37.5 hours per week), Monday to Friday.
Deadline for applications: 13th March 2026.
Role Purpose:
We are seeking an Office Manager to join our team. In this role, you will ensure the smooth running of our office and provide excellent operational support to colleagues. You'll lead day-to-day office management, health and safety and work closely with our IT Managed Service Provider (MSP), People and Culture team and proactively engage across all other teams in the Royal Foundation to create a safe, positive and inclusive workplace environment.
The postholder is responsible for streamlining processes, managing the day to day relationship with the MSP and other suppliers, supporting staff onboarding and contributing to a high-quality employee experience in the office. This position is ideal for someone with strong interpersonal and communication skills, proactive attitude and excellent IT skills.
Core Responsibilities:
Office Experience
* Ensure, with the support of the Office and IT Assistant, that the office is a welcoming, safe, well maintained, accessible and inclusive environment.
* Responsible for office suppliers management, taking a sustainable and cost-effective approach.
* Oversee and coordinate day-to-day office services including office supplies, Facilities Management Helpdesk reporting, deliveries and post.
* Working with the People and Culture team, responsible for the compliance with Health and Safety regulations.
* Develop and maintain the office manual and contribute to Business Continuity Planning, ensuring clear and accurate documentation of processes and procedures for office use, incidents and/or office closures.
* Proactively ensure colleagues are informed of processes and guidance relating to the office and IT, including maintaining relevant sections of the Teams Channels and communicating through all-staff briefings and other engagement opportunities.
* Work with the Sustainability Working Group, supporting the Foundation on the Sustainability integration, identifying and recommending areas for improvement where possible.
* Regularly review and improve relevant policies, procedures and guidance to enhance efficiency and staff experience, utilising digital tools.
IT Experience
* Management of IT and cybersecurity: working with the Senior Governance and Operations Manager and outsourced providers to ensure that the Foundation has excellent IT service provision and is managing associated risks appropriately.
* Oversee day-to-day Office, IT and AV equipment management including contracts.
* Responsible for devices/account setup for new and existing users as well as leavers management.
* Support Salesforce CRM Manager with administrative tasks and support with the integration of the system across the Foundation.
Health and Safety
* Maintain and embed effective Health and Safety policies and procedures across all areas of the organisation and embed them into everyday working.
* Ensure that all staff, and contractors where appropriate, complete relevant Health and Safety training.
* Develop and embed a clear and practical Risk Assessments process and procedure, working with the wider teams to ensure implementation, particularly for events.
* Ensure that all the necessary First Aid equipment and supplies are appropriately stocked and maintained.
* Oversee Fire Wardens and First Aiders, ensuring appropriate numbers and training are in place.
* Ensure an effective system for reporting and recording charity complaints, incidents, accidents and near misses including monitoring, legal reporting, overseeing corrective actions and embedding learning.
Management
* Effectively manage budgetary and financial responsibility and support the Foundation's culture of careful financial management.
* Maintain strong compliance with all Charity Commission and Companies House processes to ensure good governance.
* Manage Foundation's legal contracts database.
* Responsible for maintaining accurate records and ensure timely processing of orders, invoices, and inventory management.
* Undertake any other duties commensurate with the level of the role.
Relevant Knowledge, Experience and Personal Qualities:
Knowledge & Experience:
* Demonstrable experience in managing an office and IT.
* A track record of building, developing and managing good supplier relationships (including managing outsourced services contracts), including following procurement processes, ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to our values and goals.
* Demonstrable knowledge of and experience in managing health and safety at work in an office environment.
* Experience of budget management and costings.
* Experience of line management.
* Charity sector experience (desirable).
* Environmental Sustainability experience (desirable).
Personal Qualities:
* A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively.
* Attention to detail with the ability to maintain an excellent level of accuracy.
* Willingness to learn and develop new skills.
The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.
Our Vision, Mission and Values:
The Prince and Princess of Wales and The Royal Foundation lead with the belief that change is always possible and are committed to building innovative, collaborative and optimistic solutions that deliver positive impact where it matters most.
Together, Their Royal Highnesses and The Royal Foundation have an unparalleled ability to take a long-term view and unite people, ideas and resources; inspiring action to deliver meaningful change for a better future for individuals, communities, society and our planet.
We unite people and purpose to create a better future – for individuals, communities, society and the planet.
We spark progress by connecting people, ideas and ambition.
The Royal Foundation brings together experts, communities and organisations to pilot and scale solutions – including building coalitions to tackle homelessness, laying societal foundations through our early childhood work, advancing mental health support and championing conservation. By turning insight into action, we help create stronger communities and a healthier future for people and the planet.
Their Royal Highnesses and The Royal Foundation bring together voices from every corner of society – forging powerful partnerships and taking a long-term view to create space for fresh thinking and shared ambition.
Employee benefits:
As an employee of The Royal Foundation, you will be entitled to:
* 25 days of holiday per year, plus UK bank holidays.
* Your birthday off to celebrate.
* Two volunteering days per year.
* An 8% employer pension contribution, with the option to contribute to this yourself too.
* Private medical insurance (available after probation).
If you have the relevant skills and enthusiasm for this role, then we'd love to hear from you. Please submit your application using the form provided.