Salary: £37,000 - 77,000 per year Requirements: Extensive hands-on ServiceNow development and configuration experience Experience delivering solutions across multiple ServiceNow modules, including IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM), Enterprise Asset Management (EAM), and Strategic Portfolio Management (SPM) Strong JavaScript development skills within the ServiceNow platform Proven experience with Glide API, Flow Designer, IntegrationHub, REST APIs, JSON and XML payloads, Import Sets and Transform Maps, Service Portal and UI Builder, workspace development, and notifications and email scripting Experience designing scalable workflows and automation solutions Good understanding of ITIL processes and service management best practices Experience integrating ServiceNow with external platforms and third-party systems Strong troubleshooting and problem-solving capabilities Excellent communication and stakeholder management skills Previous customer-facing experience ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Responsibilities: Design, develop, and enhance enterprise-scale ServiceNow solutions Work on challenging projects spanning service management, customer operations, field services, asset management, workflow automation, and platform integrations Technologies: API EAM Flow ITIL ITSM JSON JavaScript REST ServiceNow XML UX UI Design More: We are a leading technology and managed services organisation investing heavily in our ServiceNow platform and digital transformation capabilities. This contract opportunity is based in Derby on a hybrid working basis, and offers the chance to join a business delivering complex operational and customer-facing services across a variety of sectors. We are looking for an experienced ServiceNow Developer to play a key role in our continued growth and platform evolution. last updated 24 week of 2026