We have an exciting opportunity within our Housing Advice Team for a Housing Advice Officer to join us on a one year contract to cover a period of maternity leave for up to 12 months.
This is a key role within our Housing Advice & Homeless Prevention Service, working directly with households who are homeless or threatened with homelessness. You will deliver professional advice, support, and case management to ensure that every customer receives timely interventions and tailored solutions that help them secure and sustain suitable accommodation. You will be responsible for assessing homelessness applications under the Homelessness Reduction Act 2017, developing Personalised Housing Plans, and working collaboratively with customers and partners to prevent or relieve homelessness wherever possible.
The role also involves partnership working with landlords, support agencies, and other services to achieve the best outcomes for our residents. North Lincolnshire Council is committed to ending homelessness through early intervention, prevention, and partnership working. We believe everyone should have access to a safe and secure home, and we are determined to make sure that anyone facing homelessness gets the right support, at the right time, to achieve the right outcome.
To be successful in this role, you will need excellent communication and problem-solving skills, along with a calm and empathetic approach when working with customers in challenging situations. You should be highly organised, resilient, and able to balance a varied caseload effectively. Knowledge of housing law, homelessness legislation, and welfare benefits would be an advantage, though full training will be provided.
Please see attached job description and employee specification which you should refer to when completing your application to demonstrate you meet the essential criteria for the role.
For an informal discussion please contact: Camella Moss on 01724 297382 ().
Candidates must be able to evidence their right to work in the UK. Please note the council does not hold a sponsor licence to sponsor people to work in the UK.
As an employer, we promote and safeguard the welfare of children, young people and vulnerable adults and expect the same commitment from existing and prospective employees or volunteers. Recruitment to this post will follow our safer recruitment procedure which includes us requesting references prior to interview and a DBS check.