Our Trade Branch Network offers genuine opportunities to make a difference and provides many exciting career pathways within Eurocell.
What Our Trade Counter Assistants Do:
1. Work closely with the Branch Manager and Branch Supervisor in day-to-day branch operations, leading by example.
2. Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers.
3. Provide exceptional customer service and support to new and existing customers.
4. Pick, load, and deliver products to customers via Eurocell's 3.5-tonne flatbed trucks and LWB vans, with route planning and safe driving.
5. Maintain the Company vehicle's cleanliness and comply with Health and Safety, company policies, and procedures.
6. Support the Branch Manager with timely actions and activities, ensuring operational standards and sales targets are met.
7. Develop and maintain positive customer relationships while supporting sales delivery.
8. Assist with branch operations and support colleagues as required.
9. Maintain branch standards, including warehouse and stock management, and front-of-house cleanliness.
10. Demonstrate passion and energy to deliver exceptional customer service and achieve business targets.
11. Adopt a customer-focused approach, engaging proactively with potential customers.
12. Drive sales and maximize margins through a commercial approach, ensuring customer satisfaction.
13. Use good organisational skills to prioritise tasks and use initiative.
14. Be a confident IT user with experience in MS Office and industry software such as SAP.
15. Hold a full and valid driving license; an FLT license and stock take experience are advantageous.
16. Be comfortable working in a small team and independently when needed.
17. Ideally have experience in a trade, builders merchant, retail, glazing, or uPVC environment.
Hours, Salary, and Benefits:
* Hours: 44 per week, permanent role, 7am - 4:30pm (Mon-Fri), 8am - 12pm on a Saturday rota.
* Salary: £27,936 basic per year.
* Bonus/OTE: Up to £31,536 total earnings.
* Benefits include Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount, company pension, employee discount, and more.
Eurocell is a market leader in uPVC products within the building industry, committed to supporting work/life balance, with benefits like a Christmas shutdown, limited Saturday work, early branch close times, and a comprehensive benefits package including training and development opportunities.
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