Overview
As an Engineering Technician (Customer Services) Apprentice you will study with our Educational Training Partner Weston College to achieve a Level 3 Diploma in Advanced Manufacturing Engineering and a professional EngTech qualification. Alongside this, your work based training will take place at our industry leading design, test and manufacturing hub, Airbus Filton in Bristol. Customer Services is responsible for supporting the entire Airbus fleet through providing in-service solutions, maintenance requirements and procedures while ensuring continued airworthiness and safety of the flying fleet. You will be the face of Airbus in front of our customers providing support and assistance with technical queries ensuring customer satisfaction with every interaction.
What you will be doing
At Airbus Filton you will spend time in Customer Services immersing yourself in the day-to-day activity of supporting the entire Airbus fleet maintaining quality and airworthiness of our aircraft. You will undertake a range of on-site placements, having the opportunity to cover a number of disciplines that will allow you to gain a broad range of exposure to our world class Airbus commercial aircraft programmes. You will develop a strong customer centric mindset where you will apply technical knowledge to solve customer issues and provide industry leading support. This apprenticeship is delivered through a combination of on the job training at Airbus and college based learning over the duration of the 3 year programme. The types of placements you can expect to undertake are the following:
* Scheduled Maintenance - work with the Design Office, Customers and Aviation Authorities to define and establish the Airbus Maintenance Program.
* Service Bulletins Retrofit solutions - provide recommended, mandated and operator requested in-service modifications.
* Ground Support Equipment & Tooling - designing, testing, validating and supporting tooling and equipment, to assist customers with maintenance, repairs and the overall operability of the aircraft.
* Technical Data - production of approved maintenance procedures and parts catalogue for the continued airworthiness of their aircraft operations.
* Spares Engineering - providing support to major and daily repairs by resolving technical issues in coordination with procurement, production, logistics and quality.
* Supplier Management - working closely with our suppliers to obtain the documentation needed to support our Airbus authoring lines and the customer directly.
In addition, to your work placements and studies, there are a number of excellent training opportunities open to you that cover a variety of subjects, as well as encouraging you to get involved in extracurricular education and community projects designed to broaden your experience and help you develop both your professional and personal skills along the way.
Qualification: Level 3 Diploma in Advanced Manufacturing Engineering AND professional EngTech qualification. Standard: Engineering Technician - ST0457 Level 3.
In order to be eligible to this apprenticeship, you must have a minimum of:
* Minimum of 5 GCSEs at grade C/4 or above which must include Maths, English Language and Double Science (CC) or Physics (C).
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Launch an exciting career by joining our Airbus Apprenticeship programme! Our Apprentices receive second to none training, gaining the necessary skills, knowledge and experience to enable you to make an immediate contribution when you enter the workforce. An Airbus apprenticeship offers you the opportunity to gain qualifications with no fees, whilst acquiring new skills through vocational training, and a competitive salary. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Salary: £17,889 35 hours per week // Half day Fridays! // 25 days holiday plus bank holidays // Pension // Success share // Plus many more flexible benefits!
What is it about Airbus that makes you excited to start a career with us? What is it about our company, our values, or the future of aerospace that excites you? We want to hear about what motivates you to pursue this unique path and how you see yourself growing with us.
* What skills and experience do you bring?
* Think about projects, hobbies, or academic subjects that have given you practical experience. This could include personal projects, academic work and extracurricular activities.
#J-18808-Ljbffr