Trainee White Goods Engineer - Field Based
Salary: £26,500 to £27,000 per annum (salary reviewed once training completed). Uncapped bonus scheme.
Permanent, Full‑time – 40 hours per week, Monday to Friday. Company van, tools, tablet, uniform and fuel card provided.
Start date: 15/06/26.
Kickstart a New Career in Appliance Repair
What You Will Do
* Learn to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers and electric cookers.
* Visit customers' homes to diagnose issues and carry out repairs safely and efficiently.
* Use your mechanical or electrical mindset to troubleshoot and solve problems on‑site.
* Record and manage job details using in‑house engineer software.
* Follow guidance from your mentor while building skills and confidence.
* Provide excellent customer service, explaining repairs clearly and professionally.
* Continuously develop technical skills through structured training and on‑the‑job experience.
What We Offer You
* Salary: £26,500 to £27,000 per annum (depending on experience).
* Uncapped bonus scheme (OTE up to £50,000 per annum).
* City & Guilds Assured Training Programme.
* Purpose‑built training centre in the North East of England.
* Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers and electric cookers.
* Mentorship from experienced engineers.
* Company van, tools, tablet, uniform and fuel card.
* 30 days annual leave (including 8 bank holidays).
* Industry‑leading pension and bonus scheme.
* Death‑in‑service benefit (3x salary).
* Discounts via company retail portal.
* Monthly cash prize draw and Costa gift card recognition scheme.
* Complimentary appliance cover for your own home.
About Pacifica
Pacifica is one of the UK’s largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year. With over 250 engineers nationwide, we are a carbon‑neutral company committed to reaching net‑zero by 2035.
* Our Purpose: Keeping households running while protecting the environment.
* Our Vision: Caring for our customers’ appliances for a sustainable future.
What We’re Looking For
* A mechanical or electrical mindset – comfortable using hand tools and solving problems.
* Enthusiasm – motivated to power through challenges.
* Confidence – able to work alone in customers’ homes and provide great service.
* Communication skills – clear, friendly and professional with customers.
* A can‑do attitude – driven to learn and succeed.
* Full UK manual driving licence (no more than 6 penalty points).
Extra Perks
* Van stock automatically replenished.
* Daily spare parts delivered to local ByBox lockers.
* Easy‑to‑use engineer software.
* No sales targets – focus purely on repairs.
* Ongoing specialist training and career progression.
Why Join Us
Working as a White Goods Engineer – Field Based offers variety, challenges and job security in a growing industry. You’ll never be stuck behind a desk and you’ll always be learning.
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