Technical Officer Location: Can be based at our Grantham GB site or Craigavon NI site Contract Type: Temporary Fixed Term Contract 6-9Months Reporting To: Quality Manager Purpose of the Role As with any company, a subject expert requires a support team member to help ensure that the supply chain is safe and meets legal and customer requirements. Be part of a small team that works with suppliers to provide the necessary due diligence, confirming that the information will be accurate within SMILE and Foods Connected systems. Work closely with suppliers to ensure they understand the business requirements and provide the correct level of documentation that contains all necessary information. Drive ongoing improvement in supplier approval and maintenance, supporting internal team members and external suppliers on that journey. Key Responsibilities Documentation Maintain guidance documents, support materials, questionnaires, and Supplier Assessment Questionnaires (SAQs) within Foods Connected and Smile systems. Support Supplier Assurance Managers in achieving compliance targets. Request documentation via Foods Connected for Quality Assurance Manager (QAM) review and sign-off. Compile and present KPI reports from system data for business-wide discussions. Supplier Approval Ensure accurate supplier setup in Smile and Foods Connected systems. Build relationships with suppliers and manage inquiries related to compliance and documentation. Review and analyse supplier information to ensure completeness and suitability for approval. Challenge and validate new supplier requests, ensuring forms are correctly populated before setup. Update Foods Connected with retailer-approved supplier lists. Supplier Support Communicate Pilgrim's Europe ingredient and meat requirements to suppliers. Provide system-related support to suppliers. Ensure suppliers maintain accurate and up-to-date information in Smile and Foods Connected. Monitor and report on supplier performance metrics. Specification Team Support Ensure accuracy of information provided to the specification team across systems. Assist with raw material specifications as needed. Collaborate with the specification team to manage priorities and respond to urgent requests. Manufacturing Site Support Ensure site teams have access to required information. Assist sites during audits by retrieving documentation or liaising with suppliers. Educate site teams on ingredients and meat-related matters. Continuous Improvement Proactively challenge existing processes to identify and implement improvements. Flexibility Provide support to other team areas as needed. KPI Maintenance Maintain and report key performance indicators. Offer general support to the wider team. Requirements Experience in supply chain, procurement, or food production operations (preferred). Familiarity with Foods Connected and Smile systems (desirable). Strong attention to detail and data accuracy. Ability to work independently and manage time effectively. The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.