Workshop Engineer Role
The Workshop Engineer will provide a workshop-based engineering role focused on repairing, servicing, and maintaining wheelchairs in Ashford.
Main Duties and Responsibilities:
* Conduct repairs, servicing, and maintenance as directed by the Service Centre Manager, Warehouse Supervisor, or Line Manager.
* Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
* Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
* Follow infection control policies at all times.
* Undertake engineering work related to service, repairs, and refurbishment in accordance with prescription builds.
* Assist in clinical appointments with healthcare professionals for repairs and servicing requirements.
* Perform administrative duties as required.
* Ensure all parts used are allocated from Stores through the Stores process.
* Strictly adhere to Ross Care’s operational procedures.
* Follow Housekeeping procedures in accordance with the RCQP.
* Maintain professionalism in appearance, paperwork, use of power tools, and at the workbench.
* Ensure tasks are completed correctly and on time.
* Be fully accountable for all aspects of your role.
* Assist with annual and interim stocktakes as required.
* Communicate effectively with customers and inform them of relevant additional services from Ross Care.
* Perform duties in accordance with all company policies, procedures, and instructions.
Competency Expectations:
* Achieve business results and add value.
* Focus on internal and external customers.
* Build and maintain effective teamwork.
* Embrace change and handle ambiguity.
This role may include additional duties as deemed appropriate by your manager, and responsibilities may evolve over time.
Key Performance Indicators:
Person Requirements:
Skills:
* Organized, able to work to a plan.
* Ability to fault find.
* Neat and clear handwriting.
Knowledge:
* Background in mechanical or electrical engineering.
Qualifications:
* Full Driving Licence (not essential).
* GCSE level / NVQ level 1 or equivalent qualification preferred.
* Satisfactory enhanced DBS disclosure.
Other:
* Training in wheelchair engineering will be provided.
* Trustworthy with a clean or appropriate DBS record.
If interested, please submit your updated CV.
Note: This role has been previously advertised. Please do not reapply as your details are already under consideration.
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