About
Where: Darlington
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Shifts: The department is open from 08:00am until 06:00pm, so no late evening shifts and only one weekend in three!
Are you someone with valuable life experience that can help navigate challenging situations?
This could be resilience from raising a family or the life skills you've built from building relationships. If so, you have the transferable skills to succeed in a Payment Support role with EE.
Join our Payment Support Team in Darlington
Support and guide customers during difficult times, helping with billing queries, payment issues, and more. With training provided, you'll become the expert they need, delivering a personal and excellent service.
Flexible Working and Support
We offer flexibility to support your life, including scheduling your breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave — up to 2 weeks for those caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support to develop your career within EE.
* Season Ticket Travel Loan to help with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage for you and your family.
Join a great team culture with support and training to build a lasting career. What are you waiting for?
Location: Middlesbrough, England, United Kingdom
Languages: English
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