Make a real impact with our tenants and in our communities. Join us as an Anti‑Social Behaviour Officer within our Landlord Services team and help keep Nuneaton and Bedworth safe, supportive, and thriving. We’re looking for an experienced and motivated Anti‑Social Behaviour Officer to join our Landlord Services team. In this vital role, you’ll lead on the investigation and management of anti‑social behaviour (ASB) cases relating to our tenants across the borough. You’ll work directly with victims, perpetrators, within our local communities, and partner agencies to resolve issues, reduce harm, and improve neighbourhood wellbeing. You will also prepare and support in the presentation of legal cases in court, where required. The Anti-Social Behaviour Officer will be expected to: Manage a caseload of ASB referrals, from investigation to resolution. Interview victims, perpetrators, and witnesses, ensuring accurate monitoring throughout. Be regularly present and visible within our neighbourhoods and communities Gather evidence, prepare legal documentation, and support our Legal team in presenting cases in court Work closely with partners including Police, Social Services, Health agencies, Youth Offending Teams, and community groups. Support victims of and perpetrators of harassment and serious ASB, ensuring appropriate safeguards and referrals. Maintain accurate case records and produce professional reports. Contribute to service improvements, training delivery, and cross‑departmental initiatives. Attend meetings, including occasional evenings or out‑of‑hours work, when needed. We’re looking for someone who can stay calm under pressure, manage challenging situations, and build strong relationships at all levels. You’ll need to be confident, empathetic, organised and able to make reasoned decisions based on policy, legislation and best practice. Applicants must have: Experience managing and resolving ASB within a local authority or social housing provider setting Strong partnership‑working skills and experience collaborating with multi‑agency teams. Experience managing conflict and dealing with complex disputes. Knowledge of ASB, crime and disorder legislation, and tenancy enforcement. Strong communication and interpersonal skills with the ability to support customers with empathy. Ability to maintain accurate records and operate Housing Management systems. Qualification at Level 2 (including English). Full driving licence and access to a vehicle for work purposes. It would be advantageous to also hold a professional qualification or evidence of ongoing professional development related to housing or ASB, and experience of rent accounting procedures. For an informal discussion about this post please contact Lydia McLeod, Landlord Services Manager Lydia.mcleod@nuneatonandbedworth.gov.uk or Telephone 024 7637 6496 Interviews to be held 11 May 2026 at the Town Hall, Nuneaton