Head of Business Development and Client Development
Carter Murray is exclusively working with a growing Intellectual Property firm in London to recruit their first dedicated business Development professional. Coming into a blank piece of paper, this role will involve creating and implementing a business development and client relationship strategy from scratch.
🌟 Key Responsibilities
Key Account Programme & Strategy
* Develop and implement a global key account programme alongside a wider client account strategy.
* Lead initiatives to increase client satisfaction, retention, and growth.
* Establish best practices in client listening, account planning, and relationship selling.
* Support senior leadership in building deep, strategic client relationships.
Sales Capability Development
* Design and deliver capability programmes to strengthen client growth competencies.
* Set the ambition for client management and implement mentoring, coaching, and training programmes.
Business Development
* Create a playbook for repeatable success in pursuits, proposals, and bids.
* Collaborate with marketing to build a library of high-impact sales materials.
* Lead major proposals and coach teams to improve win rates.
Performance & Analytics
* Establish KPIs and accountability for client growth and BD performance.
* Introduce data-driven insights to support decision-making and track outcomes.
* Manage budgets, resource allocation, and ROI for sales excellence initiatives.
👤 About You
* Proven experience in key account management, sales excellence, or business development leadership.
* Strong background in building client programmes and embedding best practices.
* Skilled in coaching, mentoring, and capability development.
* Commercially minded with expertise in performance analytics and ROI tracking.
* Confident communicator with the ability to influence senior stakeholders.