As our Dispensing Optician Practice Manager, you will play a key role in ensuring our clients receive the highest level of care and service. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover Delight client journey which is at the core of what we do. Your expertise in optical retail will enable you to effectively manage operations, drive business growth, and lead a motivated team to success.
Key Responsibilities
* Oversee daily operations and ensure the smooth running of the practice
* Lead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journey
* Manage stock, budgets, and performance KPIs
* Ensure compliance with industry regulations and company standards
* Foster a positive, professional working environment
Qualifications
* Proven experience in optical retail management
* Strong leadership skills with the ability to inspire and motivate a team
* Excellent communication and organizational abilities
* FBDO Dispensing Optician qualification
* A proactive approach to problem‑solving and business growth
Working Hours
* Full‑time - 5 days / 40 hours per week (Tuesday to Saturday 9am - 5:30pm)
Benefits
* Competitive Salary
* Competitive salary and benefits package
* Ongoing training and career development opportunities
* A supportive and friendly work environment
Join us at Bayfields Opticians & Audiologists, where patient care and team success are at the heart of what we do. If you're ready to take the next step in your career, we'd love to hear from you! If this sounds like your next career move, we'd love to hear from you!
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