Customer Service Representative
Do you have fantastic Customer Service Skills? Do you enjoy problem Solving? Are you looking for your next challenge??
YES?? then keep reading as this could be the role for you!
Guildford -Free Parking
£26, - £28, - PLUS a performance bonus, pension scheme, 20 days holiday per year (plus Bank Holidays) Staff away days & SO MUCH MORE!!
Required: Mon - Friday 09:00AM - 5:30PM/ HYBRID WORKING
Overview:
A new and exciting opportunity join a rapidly growing business in Guildford!
We are on the hunt for passionate Customer Service Advisors who thrive working in fast-paced environments and passionate about delivering excellent service!
In your new role: YOU will be working alongside the dynamic passionate Customer Services team, supporting them with processing orders, through live chats, high-volume calls and always maintaining exceptional customer service!!
Sounds good? What will the Daily Duties include...
1. Handle customer enquiries via phone and live chat
2. Process sales and purchase orders with efficiency
3. Manage delivery dates to meet customer expectations
4. Cultivate and maintain relationships with customers and suppliers
5. Resolve customer complaints promptly and professionally
6. Maintain accurate records of customer interactions
7. Collaborate with business partners when necessary
Sound interesting?..What are we looking for??
8. Prior experience in a Customer Service environment
9. Excellent written and verbal English
10. Good organisational skills
11. Polite and friendly manner
12. Ability to prioritise daily workload
13. Affinity with technical product support.
14. If you speak another language ( Desired)
If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!
Click on the apply button or call me, Annie for more information on the role on
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.